All questions, comments, and concerns may be sent to our business email. For order-related inquiries, please be sure to include your order number for faster assistance.
lashmyvision@gmail.com.
We will respond to inquiries through Monday–Friday between 10:00 AM and 5:00 PM CST. We are closed on weekends and major holidays. Any inquiries received outside of business hours will be responded to within 24–48 hours.
No Refund Policy:
All preorders are made to order and final sale. Orders ship within 4-6 weeks. We do not offer exchanges, so please select your correct size before purchasing. Shipping details and tracking info will be provided once your order ships.
All content service bookings are final. We do not offer refunds, returns, or exchanges. Please review all booking details before confirming. Any required product returns for UGC or Product Visual services will require a shipping fee. Thank you!
